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Answers and Click Throughs
to Frequently Asked Questions |
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What We Sell: We sell
the popular replacement parts for the
brands of gas
grills listed on our website. All the parts we sell are
shown or listed on our website. The parts carry a one year
warranty. We have no other parts to add to orders and no other
parts available for sale. We offer shopping cart ordering -
either by model number, by part number, or by descriptive,
illustrated list of parts. Because of our low prices, and low
shipping charge per order, we reserve the right to limit
quantities ordered. |
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How To Order: All
orders are placed through our website: bbqparts.com.
Please use our online brand shopping carts for efficient order
processing. To maintain accounting and shipping accuracy,
we do not combine orders or change quantities or change parts
ordered after the shopping cart is closed out. If you need
to change or cancel, let us know as soon as possible and we will
do out best to catch the order before shipping. |
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How To Contact Us:
Sorry, we do not offer phone service. We find we can offer
better and more informed customer service by responding to email
questions and queries.
Click here to
go to our customer inquiry form. If you need to report
damaged or missing parts, please
click here for
that report form. Thank you. |
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How To Pay: Orders can be
charged to Visa, MasterCard, or Discover. Sorry, we do not
accept American Express, money orders, or checks. Sorry,
we do not accept PayPal. |
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Where We Ship: We
only ship to 48 of the United States, the states sometimes
referred to as the "lower 48." All orders are shipped via United
Parcel Service ground service. |
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How We Ship:
Free Shipping For All Orders Over $99.00. (Low $12.98
Shipping Charge for Orders Less than $99.00).
We only ship to the lower 48 United States and only via UPS
ground service. We need a street address for the shipping
address. No PO Boxes. Sorry, we are unable to
combine orders nor can we add to orders after the shopping cart
is charged and closed out. Sorry, we do not offer customer
pick up or returns at our warehouse. We usually
ship within one to three business days of the receipt of order. |
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Where We Are: Our
shipping and warehouse location is in St. Petersburg, Fl. All
parts orders are shipped from St. Petersburg, Fl. We do not
have a retail store. And, sorry, we do not offer customer pick
up or returns at our warehouse. |
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To Send Order Inquiry, Click Here:
Orders@bbqparts.com |
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Copyright © 1997-2025, BBQPARTS.com. All right reserved. Propane and natural gas are explosive and dangerous. We urge all consumers to be careful when using and repairing their gas grill. Do not use unsafe grills.
Grills should be used according to manufacturer's specifications. The owner's manual often provides a good troubleshooting
guide. If you have concerns about the repair of your gas grill, we urge you to contact a local gas appliance service company or
the local gas company in your area. Also, grill manufacturers have customer service help lines to assist consumers.
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By ordering here, you will receive one Stainless Steel Left S-Burner with Mounting Bracket (P/N 124L1 & P/N 13011) for Ducane measuring 14 3/4 x 9 3/4 inches. Ships with electrode, wire, and collector box/bracket And one Right Stainless Steel S-Burner with Mounting Bracket (P/N 124R1 & P/N 13021) for Ducane measuring 14 3/4 x 9 3/4 inches. Ships with electrode, wire, and collector box/bracket.
Stainless Steel Left Side Burner and Electrode for Ducane Gas Grill. Package includes burner with the air shutter and igniter probe assembly with replacement spark collector bracket assembly and mounting bracket, electrode and lead wire. Does not come with push button or rotary igniter. (MHP) (G4263615)
Sorry, we do not stock or sell this part.
Ducane has discontinued this 20186702 left burner but we offer and sell an exact-fit, replica, replacement stainless steel left burner. Every burner includes a G4313758 electrode and collector box assembly at no additional charge. You do not have to order an electrode and collector box assembly - it is included in the burner package. (16511left-20WH807) (DUC3LSS - 9 1/4 by 18 1/4 w/bracket)
Ducane has discontinued this 20186701 right burner but we offer and sell an exact-fit, replica, replacement stainless steel right burner. Every burner includes a G4313758 electrode and collector box assembly at no additional charge. You do not have to order an electrode and collector box assembly - it is included in the burner package. (16521right-20WH807) (DUC3RSS - 9 1/4 by 18 1/4 inches w/bracket)